Privacy Policy

Effective Date: 16 May 2025
Last Updated: 16 May 2025

Welcome to Gungun Jewellers (“we”, “us”, or “our”). Your privacy is extremely important to us, and we are fully committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and protect your personal information through our website and associated services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Who We Are

Business Name: Gungun Jewellers
Contact Person: Sunder Singh
Email: gungunjewellers2@gmail.com
Phone: +91 7300889958
Address: Near Kalika Mandir, Opposite Vijay Vatika Banquet Hall, Kalika Colony, Lohariasal Talla, Kaladhungi Road, Haldwani, Nainital, Uttarakhand, 263139

2. What Information We Collect

We collect and process the following categories of information:

a. Personal Information
  • Full Name

  • Email Address

  • Phone Number

  • Delivery/Billing Address

  • Payment Details (via secure third-party gateways)

  • User Preferences and Account Settings

b. Automatically Collected Information
  • IP Address

  • Browser Type and Device Information

  • Pages Visited and Time Spent

  • Cookies and Usage Data

c. Optional Data
  • Product Reviews or Comments

  • Messages through Contact Forms

  • Social Media Account Details (if signing in via social media)

3. How We Use Your Information

We use your data to:

  • Fulfill your orders and manage transactions

  • Provide customer support

  • Respond to queries or feedback

  • Send updates, offers, and newsletters (if opted in)

  • Improve website performance and user experience

  • Protect against fraud, unauthorised access, and illegal activities

  • Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

  • Your consent

  • The performance of a contract (e.g., fulfilling orders)

  • Legal compliance

  • Our legitimate business interests (e.g., fraud prevention, analytics)

5. Sharing of Personal Information

We do not sell or rent your personal information. We may share data with:

  • Delivery Partners for shipping and logistics

  • Payment Gateways for secure transaction processing

  • IT Service Providers helping us manage our website

  • Law enforcement agencies, if required by law

  • Successors or Affiliates in the event of a merger or business restructuring

All third parties are bound by confidentiality agreements and data protection policies.

6. Cookies & Tracking Technologies

a. What Are Cookies?

Cookies are small data files stored on your browser when you visit our website. They help us enhance your browsing experience.

b. How We Use Cookies
  • Store cart and login information

  • Track session activity

  • Analyze site performance

  • Personalize content and product recommendations

You can manage or disable cookies through your browser settings. However, doing so may affect certain functionalities of the site.

7. Data Retention

We retain your personal data only as long as:

  • It is necessary for the purposes mentioned above

  • You have an active account with us

  • It is required by applicable law

Once the data is no longer needed, we securely delete or anonymize it.

8. Your Rights

You have the right to:

  • Access, correct, or update your personal data

  • Withdraw consent at any time

  • Request deletion of your personal information

  • Object to or restrict processing of your data

  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at gungunjewellers2@gmail.com.

9. Age Restrictions

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted data to us, please contact us immediately for removal.

10. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption

  • Secure payment gateways

  • Restricted access to sensitive data

  • Regular malware scanning

Despite these measures, no system is 100% secure. We encourage users to use strong passwords and be cautious while sharing data online.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites. Please review their policies before sharing your data.

12. Social Media Integrations

If you choose to log in via or connect your account with social media platforms (e.g., Facebook, Instagram), we may collect certain publicly available information through the respective platform’s API, in accordance with their privacy policies.

13. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website implies your acceptance of those changes.

14. Grievance Officer / Data Protection Contact

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please reach out to:

Sunder Singh
📍 Gungun Jewellers Near Kalika Mandir, Opp. Vijay Vatika Banquet Hall, Kalika Colony, Lohariasal Talla, Kaladhungi Road, Haldwani, Nainital, Uttarakhand, 263139
📧 gungunjewellers2@gmail.com
📞 +91 7300889958
🕙 Available: 10:00 AM – 6:15 PM (Monday to Saturday)